New Home Questions Answered
Frequently Asked Questions
Have questions related to buying and financing a new home? Check out our list of FAQs from other home shoppers like you, with answers from our team of New Home Advisors and our Shea Mortgage Team.
Our team of New Home Advisors is here to answer your questions Monday-Friday from 7am-6pm AZ time and Saturday-Sunday 8am-5pm AZ time. Call us at 866-696-7432 or contact us online.
General FAQs
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Do I need to make an appointment to visit your community?
Appointments are not required; however, they are highly recommended, so our Community Representative can assist you in accomplishing your goals on your visit. To schedule an appointment, contact our team of New Home Advisors at 866-696-7432.
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What are your community hours and how do I find directions to visit?
Most Shea Homes communities are open daily except for the following company holidays: Easter, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day and New Year’s Day. Any office closures will be listed on our web site. Community hours vary by area. Search for a new home and select a community to view daily hours and find the community address and directions.
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Where does Shea build new homes?
Shea Homes builds new homes in 10 states and 17 metropolitan markets:
- Arizona: Phoenix Metro Area
- California: Bay Area, Central Coast, Los Angeles Area, Orange County, Palm Springs, and San Diego Area
- Colorado: Denver Metro Area
- Florida: Central Florida
- Nevada: Las Vegas Area
- North Carolina: Charlotte Area, Greensboro
- South Carolina: York
- Texas: Houston Metro Area
- Virginia: Northern Virginia
- Washington: Seattle Area